Unlocking the Full Potential of Pega Support Services
In a rapidly evolving business landscape, harnessing the right technology is vital for driving operational success. Pega, a prominent platform for customer engagement and business process management, offers a suite of support services designed to maximize your investment. Whether you’re a newcomer or an experienced user, effectively utilizing these services can significantly enhance your organization’s capabilities. Here’s how to unlock the full potential of Pega Support Services. If you want to excel in this career path, then it is recommended that you upgrade your skills and knowledge regularly with the latest Pega Certification Course. 1. Familiarize Yourself with Support Tiers Pega provides various support options suited to different organizational needs. Understanding these tiers is crucial: Standard Support : Basic assistance for critical issues during business hours. Enhanced Support : Round-the-clock support for urgent matters. Premium Support : Comprehensive ...